Mårten Mickos, former CEO of MySQL and Eucalyptus, here answers to What makes Scandinavian leadership different from say "Silicon Valley" style leadership?
I talk about Scandinavian-inspired leadership, but I must start by noting that it is nothing uniquely Scandinavian. You find it all over the world.
There is a notion of “people first” and a principle of egalitarianism. We are all human beings, we should be respected for our opinions, and we all have something valuable to contribute. For practical purposes, we specialize and we are given various job titles such as “assistant”, “developer” and “CEO”. We also have different salary and bonus levels. But we are still just a bunch of people who are trying to accomplish something together.
We speak up. It’s OK for one in a senior role to be wrong, and one in a junior role to be right. It’s OK to contradict someone and it’s OK to challenge an authority. At the end of the debate, we all need to align behind a decision. But before such a decision, dissent is welcome.
What’s not specifically defined as closed will be open. There are always pieces of information that need to be kept secret. But there is a ton of things that can be shared. We need to be as open as we possibly can. We must share the true state of affairs with our employees. We must have a fully open dialog with our customers, not hiding or obscuring facts.
We are not victims and we don’t put blame on others. We know that success is up to ourselves. We know that we may live in a harsh climate and that we may have to work a little harder than the rest. If we fail, we pick up ourselves, learn from the experience, and have a new go at it.
We take broad responsibility. Perhaps we were hired just for one task. Perhaps we are paid a bonus just for specific accomplishments. But we all need to think about the company as something that we are collectively in charge of. For that reason, we must step up and step in whenever the situation calls for it. The CEO must be ready to answer the door bell. The accountant must be ready to answer the phone and engage with customers. We are “us”, not “me”.
I've been fortunate enough to interview Mårten Mickos for my forthcoming Startup Vikings piece. And, of course, he shares inspiring approaches to not only to building category leadership but also on leading by open source culture.